Legal

Privacy Policy

Effective Date: 1 January 2026  |  Last Updated: 30 May 2026

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Welcome to Kronos System ("Company", "we", "our", "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website kronossystem.com and use any of our digital platforms — MarketInsight.co.in, ResumeGPT.co.in, Compare-Text.co.in, FileForge.co.in, and torqueX.

Please read this policy carefully. If you disagree with its terms, please discontinue use of our services.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide to us when you:

  • Register an account on any of our platforms
  • Submit the contact form on our website
  • Subscribe to our newsletter or marketing communications
  • Make a purchase or subscribe to a paid plan
  • Contact us for customer support
  • Participate in surveys, contests, or promotions

This information may include your name, email address, phone number, billing address, payment information, and any other details you choose to provide.

1.2 Information Collected Automatically

When you access our platforms, we automatically collect certain technical information, including:

  • IP address and approximate geographic location
  • Browser type, version, and language
  • Operating system and device type
  • Pages visited, links clicked, and time spent on each page
  • Referring URLs and exit pages
  • Session identifiers and cookies

1.3 Information from Third Parties

We may receive information about you from third-party services if you choose to link or sign in via Google, LinkedIn, or other social platforms. We only access information you have authorised those services to share.

2. How We Use Your Information

We use the information we collect to:

  • Create and manage your account and deliver the services you request
  • Process transactions and send related confirmations and receipts
  • Respond to your enquiries, comments, and customer support requests
  • Send administrative information such as updates, security alerts, and policy changes
  • Send promotional communications (only with your consent; you can opt out at any time)
  • Analyse usage patterns to improve our products, features, and user experience
  • Detect, prevent, and investigate fraud, abuse, or illegal activity
  • Comply with applicable laws, regulations, and legal processes
  • Enforce our Terms & Conditions and other agreements

3. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We may share your data in the following limited circumstances:

  • Service Providers: Trusted vendors who assist us in operating our platforms (e.g., cloud hosting, payment processing, email delivery, analytics). These parties are contractually bound to protect your data.
  • Legal Requirements: If required by applicable law, court order, or governmental authority.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before such a transfer.
  • With Your Consent: Any other sharing will only occur with your explicit consent.

4. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platforms. Cookies are small data files stored on your device. We use:

  • Essential Cookies: Necessary for the platform to function correctly (e.g., session management, authentication).
  • Analytics Cookies: To understand how users interact with our services (e.g., Google Analytics).
  • Preference Cookies: To remember your settings and personalise your experience.
  • Marketing Cookies: To deliver relevant advertisements (only where applicable).

You can control cookie settings through your browser. Note that disabling certain cookies may affect functionality.

5. Data Storage & Security

Your data is stored on secure servers hosted in India and protected by industry-standard security measures including:

  • SSL/TLS encryption for all data in transit
  • AES-256 encryption for sensitive data at rest
  • Access controls and role-based permissions
  • Regular security audits and vulnerability assessments
  • Secure database backups with offsite redundancy

Despite our best efforts, no security system is impenetrable. We encourage you to use strong, unique passwords and to report any suspicious activity to security@kronossystem.com.

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes described in this policy, unless a longer retention period is required or permitted by law. Contact form submissions are retained for up to 2 years. Account data is retained for the duration of your account and up to 1 year after deletion. You may request deletion of your data at any time (see Section 8).

7. Children's Privacy

Our services are not directed to individuals under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will promptly delete it.

8. Your Rights & Choices

Depending on your location, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data ("right to be forgotten").
  • Portability: Request a machine-readable copy of your data to transfer to another service.
  • Opt-Out: Unsubscribe from marketing communications at any time via the unsubscribe link in emails or by contacting us.
  • Object / Restrict: Object to or restrict certain types of processing in specific circumstances.

To exercise any of these rights, please contact us at privacy@kronossystem.com. We will respond within 30 days.

9. Third-Party Links

Our website and platforms may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any website you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page with a revised effective date and, where appropriate, by sending you an email notification. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: